Terms of Service

Who can use Meeting Mate

You must be 18 or older and able to enter a contract. You sign in with your own Google account, one person to an account; keep it secure, as what's done with your account is your responsibility.

What Meeting Mate does, and what it doesn't

Meeting Mate prepares you for a meeting, listens to it on your computer, answers questions during it and drafts its notes. Its answers come from AI and can be wrong or incomplete: check what matters before you rely on it. What you say and decide is yours. Meeting Mate doesn't give legal, financial, medical or other professional advice.

Recording and consent

Meeting Mate turns into text what your computer's microphone hears and what it plays. The law on recording and transcribing conversations differs from place to place, and some places need everyone's consent. You're responsible for telling the people in your meetings, getting their consent where it's needed, and following your organization's rules. Don't use Meeting Mate where you aren't allowed to.

Your content

Your meetings, notes, files and transcripts are yours. You let us process them only to run Meeting Mate for you, as the Privacy Policy describes. You confirm you have the right to give us what you add. We don't use your content to train AI models.

Using it fairly

• Don't use Meeting Mate to break the law or anyone's rights, or to listen to people who haven't agreed to it where their agreement is needed.
• Don't try to break it, overload it or get around its limits, and don't resell it.
• Don't copy or take apart the app or the service, except where the law allows it.

Plans, the free trial and billing

Plus

$20 / month, with 10 meeting hours a month.

Pro

$40 / month, with 50 meeting hours a month.

Custom

Priced for you. For teams and heavy use: contact us.

Extra hours

5 hours for $10, with a plan. They last 365 days and are used once your plan's hours run out.

• What counts: only active listening in Live uses your hours. Prep and follow-up are included while you have hours left. A plan's hours start again each month and don't carry over.
• Free trial: Plus is free for 14 days, with 5 hours. A card is needed, and each account gets one trial. Unless you cancel before it ends, it becomes Plus and you're charged $20 a month from day 14. Start Now ends the trial early and starts your first paid month.
• Renewal and cancelling: plans renew each month until you cancel. Cancel any time from Manage Subscription in Settings → Account; your plan stays until the end of the month you paid for.
• Changing plans: an upgrade starts at once and is charged then; a downgrade starts at your next renewal. Changing plans during the trial ends the trial.
• Payments that fail: until a payment goes through, your plan's hours aren't available.
• Fair use: each plan has limits on AI use per meeting and per day, set well above normal use. The app tells you if you reach one.
• Prices are in US dollars, and taxes are added where they apply. We'll tell you at least 30 days before a new price applies to your plan.
• Stripe sells the plans as our reseller and merchant of record, and processes the payments.

Refunds

Payments aren't refundable, except: if a monthly renewal charged you by mistake and you haven't used any hours since, write to [email protected] within 7 days of the charge; extra hours you haven't used are refunded within 14 days of buying them; and wherever the law gives you a right to a refund. Deleting your account ends your plan at once, without a refund for the rest of the month.

Changes to Meeting Mate

Meeting Mate is new and changes often: features come, change and go, and the service may sometimes be unavailable. We'll tell you before a change that takes away something you pay for.

Ending

You can stop using Meeting Mate and delete your account at any time. We may suspend or close an account that breaks these terms. If we stop the service, we'll tell you at least 30 days ahead and refund what you paid for time after it stops.

Other companies' services

Meeting Mate works with Google's services and sells plans through Stripe. Their own terms apply to how you use them.

No warranty

Meeting Mate is provided "as is" and "as available". As far as the law allows, we make no warranty that it's free of errors, always available or fit for a particular purpose.

Limits on liability

As far as the law allows, we aren't liable for indirect, incidental or consequential losses, or for lost profits, data or business, and our total liability for any claim is limited to what you paid us in the 12 months before it, or $50 if that's more.

Claims about your use

If someone makes a claim against us because of what you added to Meeting Mate or how you used it, including recording without consent, you'll cover our reasonable costs of it.

Law and disputes

These terms are governed by the laws of the State of Washington, USA, and disputes go to the state or federal courts in King County, Washington, unless the law where you live says otherwise.

Changes to these terms

We'll post any change here, with a new date, and tell you in the app or by email at least 30 days before a change that matters takes effect. Using Meeting Mate after that means you accept it.

Contact

Flintwright LLC, Bellevue, Washington, USA. [email protected].